For those individuals who desire someone else to pick up their prize on their behalf, it is required that the original lottery notification letter accompany the individual making the pickup. Included with the letter will be a written letter of intent (Download TEMPLATE HERE), clearly stating the name of the individual picking up the prize and granting them permission to receive the prize on your behalf.
WE DO NOT ACCEPT MOBILE TELEPHONE IMAGES AS PROOF OR PERMISSION FOR PICKUP
The individual making the pick-up will be required to show a piece of photo identification (i.e. driver license). It is preferred that prizes be picked up a within 2-3 weeks from the time of draw, however, they will be held at our location for up to one year from the draw.
Our Head Office is located on 1402 11th Avenue S.W. between 13th and 14th Street, along the Beltline of Downtown Calgary. Parking can be accessed on 13th Street, where in the alley behind our building we have parking for up to three vehicles. Paid street parking is also available on 13th Street.
Should you have any questions not answered here, we can be reached by phone at (403) 228-1865
We look forward to meeting you soon!